i have played this game three times & each time the packages kept disappearing please help

Every time I load in, all the trash is back in my store

It is not clear to me what to do with the packages dropped off at the curb in front of my office. They have a symbol like a calculator on them. I have taken in customers packages and delivered some packages on foot to houses. Still in very early game and trying to figure this out....

For people with motion sickness, it would be great to be able to disable this.

With my ratio I have no Menu so I can't scale it down and I can't play. If i click on the very left side where the menu would be the game crashes.